For practitioners
For wellness centres
For pharmacies
For clinics
Corporate wellness1. Definitions
Defines User, Doctor, Pharmacy, Consultation, Prescription, and Services.
2. Eligibility
Users must be 18 years or older or use the Platform under parental supervision.
3. User Accounts
Users must provide accurate information and maintain account confidentiality.
4. Services
Doctor appointments, online consultations, medicine ordering, prescription uploads, health information, and related healthcare services.
5. Medical Disclaimer
LifeHerba is only a technology platform and does not provide medical advice, diagnosis, or treatment.
6. Doctor Responsibilities
Doctors are independent registered practitioners responsible for their professional advice and treatment.
7. Patient Responsibilities
Users must provide accurate medical information and valid prescriptions.
8. Prescription Policy
Prescription medicines will only be dispensed against valid prescriptions wherever required by law.
9. Medicine Delivery Policy
Delivery timelines depend on availability, logistics, and applicable regulations.
10. Payments
Users agree to pay consultation, medicine, delivery charges, and applicable taxes.
11. Cancellation & Refund
Subject to the Company's Refund Policy.
12. Privacy & Data Protection
Personal data is handled according to the Privacy Policy and applicable laws.
13. Intellectual Property
All Platform content belongs to LifeHerba or its licensors.
14. Prohibited Activities
Fraud, fake prescriptions, unauthorized access, abuse, or unlawful activities are prohibited.
15. Limitation of Liability
LifeHerba is not liable for medical outcomes or indirect damages to the extent permitted by law.
16. Indemnification
Users agree to indemnify LifeHerba against claims arising from misuse of the Platform.
17. Suspension or Termination
Accounts may be suspended or terminated for violations of these Terms.
18. Changes to Terms
LifeHerba may modify these Terms from time to time.
19. Governing Law
Governed by the laws of India. Courts located in Mumbai shall have exclusive jurisdiction.
20. Contact Information
LifeHerba Healthcare (Global Pact International Holdings) GSTIN: 27AALFG1591R1ZM Address: B-101, Greenville CHS, Lokhandwala, Opp. Samarth Vaibhav, Andheri West, Mumbai – 400056 Email: support@lifeherbagroup.com Website: www.lifeherbagroup.com
Acceptance
By using the Platform, you acknowledge that you have read, understood, and agreed to these Terms of Service.